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Product support, installation help, warranty, and contact.
Quick access
Setup guides
Step-by-step installation for every product.
Troubleshooting
Common issues and how to resolve them.
Warranty
2-year warranty on all products. What's covered.
Spare parts
Replacement gaskets, lenses, and hardware.
Returns
30-day no-questions return policy.
Contact
Reach us directly. Response within 24 hours.
Product support hubs
Trail Beam
Installation guides, beam pattern FAQ, wiring diagrams, and compatibility information.
→Installation guide
→Wiring FAQ
→Compatibility list
Trail Kit
Tank bag setup, magnet care, canvas reproofing, and strapping system guidance.
→Bag setup
→Canvas care
→Strapping system
myto navi
First setup, offline map downloads, battery replacement, and mount adjustment.
→First setup
→Map downloads
→Mount adjustment
Frequently asked questions
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Warranty
Direct contact
Still need help?
Email us at hi.annuai@gmail.com
We respond to every email within 24 hours on business days.